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IDG Study: Everyone Is Looking to IT to Improve Customer Experience
IT leaders will play a key role in the digital transformation of CX.
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How IT Leaders Can Position Customer Experience Initiatives for Success
The push to transform CX creates a leadership opportunity for IT decision makers.
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The Need for Threat Intelligence in Keeping Data Secure
How threat intelligence helps organizations uncover network security threats and better respond.
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How Tech Innovation Supports Sustainability & Socially Responsible Brands
How technology innovation is enabling smarter factories and more efficient corporate headquarters.
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Creating the Ultimate Fan Experience
Technology and analytics are maximizing the fan experience on every level. Join our expert panel to learn how the Atlanta Braves are leveraging WiFi and analytics at Battery Atlanta to enhance operations and create the ultimate fan experience.
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Study finds WiFi is Top Technology Influencing Consumer Dining & Lodging Choices
Results from the "2019 Annual Customer Engagement Technology Study" point to WiFi as being the top technology influencing consumer decisions in hospitality. This article breaks down the annual report from Hospitality Technology magazine, exploring consumer expectations and how they are driving the digitization of the hospitality industry.
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Why Advanced Network Tech is Key to Winning the “Loyalty Battle” in Hospitality
The editors of Hospitality Technology magazine interview Comcast Business’ Donna Cobb to discuss the rapidly evolving consumer expectations in the hospitality space and why hospitality providers must keep pace with the right technology foundation.
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Accelerating Financial Services’ Digital Transformation
Financial services companies face multiple challenges that are driving the need for digital transformation (DX). The proliferation of mobile applications, spurred by the demands of new consumers with radically different views of how banking should be done, have added substantial complexity to how financial services are provided. This white paper explores the evolution of financial services offerings, the evolving demands of customers who expect frictionless experiences and the new requirements shaping how network infrastructure must evolve to meet these new demands.
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The Connected Classroom: Why Technology is Fundamental to Education
From online resources, collaboration, 1:1 initiatives and more, technology is crucial for schools of any size. Here’s how to build a solid foundation amid tight budgets and lean IT staffs.
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How Predictive Analytics & A Strong Network Create Delightful Customer Experiences
In today’s digital business environment, organizations thrive or perish based on their customer experience (CX). Predictive analytics are emerging as a tool for organizations to be proactive, not reactive, in serving personalized CX and understanding the needs of the market in general. In turn, companies will need to evolve their networks to support the data volume and speed that an analytics-centric business strategy requires.
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SD-WAN: Easing The 6 Top Pain Points In Healthcare
SD-WAN is helping today’s healthcare organizations overcome challenges brought on by new technologies and evolving customer expectations. Learn more about SD-WAN can help here.
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Reducing Business Friction to Deliver Better Experiences
Across all industries, friction of any kind can make the difference between repeat customers and lost revenue opportunities for businesses. Learn about the impact of business friction, and how businesses can avoid friction with the right network infrastructure.
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The 6 Most Valuable Insights You Can Gather From Your Guest WiFi Network
Modern analytics have moved guest WiFi from a consumer-goodwill cost center to a source of valuable information about your customers and preferences, as well as trends and patterns around your business. Your guest WiFi data can provide valuable information you can use to enhance customer experience, reimagine marketing, and drive new revenue.
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How Small Business Owners Can Build Community with Social Media
Life is busy as a small business owner, with many forgoing vacations and avoiding time out of the office. With the right technology solutions, though, small business owners can build efficiencies and stay connected (or as connected as they want to be) from anywhere.
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Debunking the Myth That SD-WAN Is All About Killing MPLS
There is a common misconception that SD-WAN is all about replacing MPLS, while in reality many companies are currently adding SD-WAN to create a hybrid network approach.
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How Workplace Ergonomics Can Make Employees Happy & Boost Business
One key step business owners can take to ensure their employees are more comfortable and less prone to injury is by implementing ergonomics into their operations. Ergonomics is the science of designing equipment or tasks for optimization of the human body. Taking a proactive approach on ergonomics can ultimately help save you money by reducing lost-time, medical expenses and worker’s compensation costs.
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Connected Venues Meet Sports Fan Demand for Immersive Experiences
Today's sports fans expect a truly immersive and connected experiences, which requires venues to support with reliable, high-capacity networks
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Report on Early SD-WAN Implementations & Investment Drivers
A recent survey conducted by IDG reveals that IT decision-makers at companies that have implemented SD-WAN and/or related ethernet or hybrid WAN technologies reported benefits beyond their expectations.
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Keeping Pace in Hospitality Means Delivering Technology that Makes Guests Feel at Home
To keep pace with consumer expectations and increase loyalty and revenue, the hospitality industry will need to offer a host of technology-enabled experiences, from high-quality in-room entertainment and guest service mobile apps to voice capabilities and personalization. Enabling these next generation hospitality experiences will require hotels to have the foundational technology in place, including wide-area connectivity, robust wireless service, back-office integration, and overall network security.
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SD-WAN Implementations Are Paying Off
Comcast Business SD-WAN gives you more visibility and control of all your locations through a single user interface, and predictable pricing with no capital expense as your needs change.
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Network Outages Happen. Make Sure Your Business is Ready.
Connectivity outage threats come in all shapes and sizes. Make sure you are prepared.
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Understanding Customers’ Online Habits to Create Stronger Bonds
An optimal social media strategy means knowing what each channel does best, and how the demographics align with your current and prospective customers.
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Growing Businesses Have the Need for Speed
As your business grows, it’s critical to evaluate your internet service, and determine if you have the speed required to grow with you.
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Connecting the Digital Dots of the Hotel Customer Experience
An end-to-end network infrastructure and management tools let hotels provide memorable digital guest experiences and operate seamlessly and efficiently, today and tomorrow.
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